A fintech platform needed new users to trust it with their money. Seeing real people and a real product made the difference.

Client Partnerships
Main Street, Los Angeles
A fintech platform needed new users to trust it with their money. Seeing real people and a real product made the difference.

Client Partnerships
Main Street, Los Angeles
Pop-up lounges let people ask questions, download the app and finish sign-up with a friendly guide beside them.
Pop-up lounges let people ask questions, download the app and finish sign-up with a friendly guide beside them.

The challenge
Trust is everything in finance. People needed to feel safe before they would sign up.
We created calm, welcoming pop-ups and trained ambassadors to explain the product in plain language.
The challenge
Trust is everything in finance. People needed to feel safe before they would sign up.
We created calm, welcoming pop-ups and trained ambassadors to explain the product in plain language.



Our solution
Guided, on-device sign-up reduced drop-off and gave users a real person to ask when they hesitated.
Daily reports showed completion rates by location, so we kept moving the pop-ups to where they performed best.
Our solution
Guided, on-device sign-up reduced drop-off and gave users a real person to ask when they hesitated.
Daily reports showed completion rates by location, so we kept moving the pop-ups to where they performed best.

More case studies
More case studies
Experiential
Field Sales
Telecom Customer Acquisition
Face-to-face acquisition in busy city corridors, built to beat the cost of digital campaigns.

Experiential
Field Sales
Telecom Customer Acquisition
Face-to-face acquisition in busy city corridors, built to beat the cost of digital campaigns.

Experiential
Field Sales
Telecom Customer Acquisition
Face-to-face acquisition in busy city corridors, built to beat the cost of digital campaigns.

Field Sales
Scale
Solar Adoption Campaign
Community-based engagement that turns curious homeowners into qualified solar leads.

Field Sales
Scale
Solar Adoption Campaign
Community-based engagement that turns curious homeowners into qualified solar leads.

Field Sales
Scale
Solar Adoption Campaign
Community-based engagement that turns curious homeowners into qualified solar leads.




